We offer a range of outsourcing services such as virtual administrative assistance, social media management, web design and development, graphic design, video editing, search engine optimization (SEO), lead generation, project management, and more. We have a team of skilled professionals who specialize in different areas to cater to the needs of different businesses.

We have a stringent screening process for our virtual assistants to ensure that they have the right skills, experience, and attitude to deliver high-quality work. We also have a team of project managers who supervise the work of our virtual assistants and ensure that they follow our quality and security protocols. We use secure tools and technologies to safeguard your data and information.

We have a satisfaction guarantee policy, which means that if you are not satisfied with the work of your virtual assistant, we will work with you to address any concerns and find a satisfactory solution. If necessary, we can also provide a replacement virtual assistant who is better suited for your needs.

Our recruitment process is usually 7-14 days. However, it can sometimes be a little longer, depending on the experience level you need, our current pool of candidates and how
quickly we receive important information back from you, such as your Job Description, etc.

We’re sure you’ll agree that sometimes it’s best to spend a few extra days to find the BEST person for the job!

No. The VA you select using our service is your direct employee. They don’t work for us, they work for you – it is between the two of you how much, when and any other details
surrounding their pay.

This should certainly not happen on a regular basis. Except for the odd occasion when your VA might ask for simple clarifications on things, your Philippine-based virtual assistant found through the Virtual Staff Finder service will be fluent in English with very good communication skills, both written and verbal. They will also have experience in their respective roles for you, too.

This doesn’t happen very often. However, should you not select your VA from the first batch of final candidates that we provide you, we will, as part of our 10-day guarantee, present you with another three candidates, free of charge. Following this, if you still cannot decide on hiring a VA from the second batch of candidates and want us to continue to look for you, you will need to sign-up for the service again.

Since we aim to provide you with VA’s who will have a long lasting working relationship with you, we do not suggest that you pay on per hour basis. You should offer your VA’s a fixed monthly rate depending on the skills, tasks and experiences required on your Job description. For more updated info on salary guidelines and tips, please download our free guide on the subject.

We currently do not have a pool for bilingual VA’s at the moment so we are not able to accommodate jobs that require VAS to speak a specific foreign language aside from English.

We have a discounted rate for our returning clients. If you plan to sign-up more than once, please inform our team so we can send you the discounted link.

GVAS can definitely handle calls however; we do not recommend that you delegate heavy number of calls since the country’s internet connection speed in general is incomparable to what you might have in your area.

This will depend on when you would conduct your first performance evaluation with your VA. Most employers provide an increase after 3 months of employment and usually another evaluation is done on the 6th month. This could also vary depending on the company policy you have in place.

We don’t directly train the VA for you. However, please do understand that all the VAS selected by the Virtual Staff Finder service to be on our database will already have had a certain amount of experience in the roles you need them to fulfill for you – that you can be assured of. However, as all relationships are different and every entrepreneur has different ways they want things to be done, you will no doubt have to spend some kind of time training them at first, especially on any specific tasks to you or your business. Once they learn how you like things done, they’ll be off to the races!